(212) 220-8000 In a matter of minutes, it helps you understand the device on an in-depth level. Thank you. However, a slightly larger display might have been a better option for improved accessibility. Partners| Privacy | Terms of Use | Careers. Thanks. This device does not have an antenna port to directly connect an antenna to, but you can use an antenna with your device by using a passive adapter cable. I got a hold of technical support and this is what they had me do. Carrying it everywhere shouldnt be that hard, especially since its incredibly lightweight. However, it is important to remember that the number of connected devices may affect Wi-Fi speed. T9 keeps going offline. I had to restart it by holding the power button- how ridiculous whenthere is no battery! While youre sure to have experienced reliable data speeds in the open air around your home or inside your car, a tell-tale signal issue is that once you step inside your connection slows to a crawl, and dropped calls become commonplace. Franklin T9 Hotspot Having the T9 at your fingertips will allow you to access LTE network for fast uploads and downloads. First, check if Personal Hotspot is turned on in Settings > Personal Hotspot. Ensure that you press and hold the power button for more than 2 seconds. This device does not have an antenna port to directly connect an antenna to, but you can use an antenna with your device by using a passive adapter cable. I took the SIM out of the T9, dropped it in the router, and it just worked. Download: Franklin T9 Mobile Hotspot User Manual (PDF), Gadget Review, Troubleshooting and Tutorial, Alcatel LinkZone 2 Review: Stay Connected for up to 24 Hours, Franklin T9 Mobile Hotspot Review: Connect 15 Devices at Once, How to Set Up Parental Controls on Amazon Fire Tablet, How to Connect Bluetooth Headphones to an Amazon Fire Tablet, Common Amazon Fire Tablet Problems and How to Fix Them, How to fix no sound / audio issues on Amazon Fire Tablet, How to fix keyboard / typing issues on Amazon Fire Tablet, How to fix An internal error occurred on Amazon Fire Tablet, How to fix Amazon Fire Tablet that wont connect to PC, How to fix screen flickering on Amazon Fire Tablet, How to fix Amazon Fire Tablet that stuck on Fire logo screen, How to fix battery draining too fast on Amazon Fire Tablet. For a complete explanation, can read it up in the manual. This'll allow for superior WiFi broadcasting. Your recently viewed items and featured recommendations. For more help getting up and running with your new device, please contact T-Mobile. The Franklin T9 Mobile Hotspot comes with several technical aspects that may be complex to the casual user. ($). Take a look at our Franklin T9 Mobile Hotspot before you purchase this piece of modern technology. I hope this solves it!!! Feedback heard and being passed along. Press and hold the button until "Goodbye" message Turn Off appears. This way, we can know if the mobile hotspot is running into issues or not. In comparison to the LINKZONE 2, it has shorter battery life and does not have the ability to charge other devices. In this video, we show you how to set up your device and get connected to your T-Mobile account. . I like the idea of getting devices that are specifically designed for the long term, stationary use. Item Package Weight - 0.46076612758 Pounds. I have the exact same issue. We use a Franklin T9 hotspot as well for an extended use situation in a vending machine. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Learn more how customers reviews work on Amazon. Simply disconnecting all power, (no usb connection and removing the battery) for 30 seconds, then restarting the device will clear some issues. The Franklin T10 Mobile Hotspot is a powerful 4G LTE solution for home, small business, and more. I then need to manually turn it back on again. Im going to try the solution proposed by DaveInRiverwoodand see if it works for me. Is there a way to set it up such that it restarts automatically when the power comes back on? The Franklin T9 Mobile Hotspot was released in November 2019. The Franklin T9 Mobile Hotspot can accommodate up to 4G LTE. To check setting, log onto the web user interface for your device and ensure the VPN Passthrough Mode feature is enabled under the Settings tab and then Advanced Router screen. Maybe there is a setting to change this auto-start, but Ive yet to find it. Switch to the on position (the bar will be green). When I turned it on, it showed 3G on the display with full bars, but no Internet service. And I have the inactive timer set to always on. So far Ive not had to. Moving onto the operating system, the mobile hotspot uses Linux OS. T-Mobile can provide assistance if you are experience problems with the Franklin T9. * View on T-Mobile Jump to Section Review Best hotspot for international travel Skyroam Solis X WiFi Smartspot Best option for travel outside the US Available for purchase or daily rental After long usage, your Franklin T9 Mobile Hotspot is bound to run into some issues. In this video, we show you how to set up your device and get connected to your T-Mobile. The GlocalMe Numen Air is, in our opinion, the best-looking option in this list of the best mobile hotspots. This device is available with the Contributor level of membership. > Best Cell Phone Signal Boosters for Rural Areas, > 9 Tips for Boosting Your Cell Signal at Home, > Mobile Hotspots and Hotspot Boosters: What You Need to Know, > How to Find a Cell Phone Tower Near You. I called T-Mobile but they could not offer me any help but to manually push the power button. SIM error messages typically indicate that the SIM card is not provisioned. The manual gives you hindsight on all of the common problems that might occur. Frequently Asked Questions and Troubleshooting. Enter your username or e-mail address. The T9 Franklin Mobile Hotspot is one useful device to share data connections with tons of gadgets. or SIM card, please make sure the device is not connected to any power sources. Simply put, a cell signal booster gives you a workable signal even in deep dead zones in your home or car. I thought about the timer prior to leaving but could not find one in time. Pair it with one of our high-speed 5G prepaid phone plans at T-Mobile Prepaid. Profit by protecting your security online while mobile. Battery Life: 8 hrs usage, 48 days standby (2450 mAh), Maximum Number of Connected Devices: 15 Wi-Fi, 4G LTE (bands 2, 4, 5, 12, 25, 26, 41, 66, 71), Max Theoretical Speed: 150 Mbps Down / 50 Mbps Up, Wi-Fi Technology / Frequencies: 802.11 b/g/n - 2.4GHz or 5GHz (not both at the same time), Dimensions: 4.13" x 2.63" x 0.51" (2.99 oz), Can run without battery if attached to a power source. Submit a RMA (Return Merchandise Approval). WHY DOES MY DEVICE DISPLAY A NOT ACTIVATED MESSAGE? Find us here:Twitter: https://twitter.com/TMobile Instagram: https://www.instagram.com/TMobile Facebook: https://www.facebook.com/TMobile Support Community: https://community.t-mobile.com Website: https://www.t-mobile.com In this #TMobile video, we unbox the new #FranklinT10 mobile hotspot. Youll find yourself downloading the entire document soon enough. Although, we do admit that it has a slight ruggedness to it. Fill out the form below. Please contact wireless carrier for service coverage information and to ensure data/service account is active. The T9 can support up to 15 separate devices at once. The best part is that it doesnt limit you to your cell phones tiny and frustrating screen. Is the Franklin T9 Mobile Hotspot a good device? A bad password or any other number of issues can prevent you from getting online, and sometimes setting up a new profile is an easier fix. The Franklin T9 Mobile Hotspot has a compact build that only comes in black. Apr 15, 2021 #2 1 Welcome This booklet helps you get started with your new Franklin Wireless T9 Mobile Hotspot. Ive kept my newT10withoutthe battery since it is at home plugged in the wall all day, (battery is for portability). There are 0 customer reviews and 3 customer ratings. Found a lower price? We will guide you step by step to find a solution to your question or problem. These updates can be a complex matter if we do not understand fully. Franklin T9 Mobile Hotspot Affordable option Equipped with backup power bank to charge your devices Not functional with 5G service Price: $90 or $3.75/mo. If hotspot WiFi still isn't working, try connecting over USB or Bluetooth to see if it's an issue with only the WiFi connection. User manual No matter where we care, we can still receive adequate Internet access. If your connection is active but its actually your data thats slow or prone to drops, you might need a signal booster. It normally takes 3~5 hours, depending your power sources and device status to fully charge the battery. Possibly the VPN Passthrough Mode feature is disabled. 2022 Franklin Wireless Corp. All Rights Reserved. Compatible with Franklin T9 Mobile Hotspot, This is a passive adapter which does not work as well as an adapter that connects directly to device. When handling the battery or SIM card, please make sure the device is not connected to any power sources. However if you remove to battery and power is lost, then you are required to press the button to reboot. This may come off as good news since it provides data connection to many gadgets at the same time. No need to panic. First, I need to figure out if the T9 will work. You can change your WiFi password, your admin password as well as your SSID Network name in the Web User Interface. Using it for video surveillance at a rental property. Developers have utilized this certain chipset to accommodate several network carriers and bands. Products with electrical plugs are designed for use in the US. If it isnt, toggle the setting and try again. No - Visit My Account online or use the myCricket app and add the Mobile Hotspot feature for $10/mo, or visit a retail store. This device is still new on the markets, so using it may be confusing. Battery Life: 8 hrs usage, 48 days standby (2450 mAh) Depending on how many devices the mobile hotspot is connected to, this could affect the battery. If you have trouble locating your T9 Mobile Hotspot Admin, this section teaches you where to locate the messaging portal. But it will be a different story if the mobile device is connected to 15 devices. Unfortunately, Im in Arizona until late January, so for the next 30 days Ill just have to keep my fingers crossed and hope that the boiler in the cabin basement doesnt fail. This way, you can prevent any unwanted data usage from foreign strangers and avoid privacy breaches. From setting up your Wi-fi to connecting to the Internet properly, everything is disclosed here. We can check whether its connected to a Wi-Fi or its current battery capacity. For example, if the device suddenly powers off, or having trouble connecting the Wi-fi after changing the password. Compared to other mobile hotspots, the device does have a relatively smaller RAM size. T9 Mobile Hotspot User Guide . Back Issue Resolved? 2. Power/Menu Button - Turn on/off T9. I want to test the battery life for a day and then attach it to a timer to only charge 5 hrs a day and see how it goes! For cellular embedded routers, be sure to check our Mobile Routers Guide. 3. When charging, keep your device near room temperature. The device does come with its kind of port. I went down to local T-Mobile store and got a new SIM instead. Unfortunately, it does not have any nifty features to it. Casual users may be satisfied with what the mobile hotspot has to offer. This section gives you the proper instructions on how to install your software correctly. Power/Menu Button Turn on/off T9. Directions If you do plan to use your device plugged in full time where AC power is available, we recommend removing the battery and running your device on AC power only. Go back and select profile5 now as the active and click ok. On your computer, head to your WiFi connection settings and delete the profile associated with your hotspot. Other than that, the mobile hotspot is pretty standard. Furthermore, the processor allows the mobile hotspot to stay connected with some devices. It also helps with our day-to-day errands. It can also help to go to Settings > General > Reset to reset your network settings. Users will need to insert a Nano SIM Card before we could even operate the device. Concluding our Franklin T9 Mobile Hotspot review, we believe this is a great option for our Internet connection needs. Oh no, is this what I am going to have to deal with? Debug shows me that when it's on 3G, it's on band "WCDMA PCS 1900". Ensure that you have Mobile Hotspot enabled on your phone: Android . Power/Menu Button - Turn on/off T9. Ours has to be online 24/7. Apparently no one knows how to remedy this problem, as this thread appears to be 3 months old. So, given that the T9is faulty (and it is, clearly, faulty), can anyone tell me if the T10 works properly? Overall, its safe to say that the device does its job of becoming a mobile hotspot. . Home. It lets you know what other notifications to expect in the future. The City University of New York Besides that, the manual teaches you how to switch on/off your internet traffic to save up on data. Help others learn more about this product by uploading a video! Also, the display features a set of icons that indicates the status of the mobile hotspot. The Display provides device status information such as battery, service signal strength, the number of users connected with Wi-Fi etc. If all else fails, try removing the connection from your devices and starting again from scratch. Evidently the sales folks dont know about the manual reboot requirement. Once battery has full charge it is recommended to unplug charger. The router powers up automatically when when plugged inso it will restart automatically after a power failure, and I can put it on a timer to power cycle it if I need to. Slow or dropped connections can be due to poor signal reception. Turn on/off T9. frznfngrs Posts: 5 Joined: Sun Sep 20, 2020 5:07 am Has thanked: 0 If you have a mobile hotspot connected but no internet, the first place you should check is the hotspot itself. 8. Of course, the battery capacity ultimately depends on our usage. Please contact your wireless carrier for help with this. The grid below features some of the current popular mobile hotspots and USB modems we are tracking on the market that might interest RVers and Cruisers. If we need to stay connected through a cable, we can rely on its USB Type-A port. With a new account you may need to register or activate your hotspot service or subscription, so call your provider if a new device is functioning but not providing you with a workable connection. Brief content visible, double tap to read full content. Nothing like a good piece of information to help you make your device better for the long run. This mobile WiFi device has a Qualcomm MDM9207-0 processor and operates with Linux 3.18 OS. Today, we are constantly surrounded by activities that require the usage of the Internet. Be sure to use the charger that came with your device. The device has received some recognition for offering coverage that we can rely upon. The timer option has worked for me. Battery life depends on the network, signal strength, temperature, features, and active connection time. It contains a visual diagram of all components accompanied by their respective labels. Find out for yourself in our Franklin T9 Mobile Hotspot user manual. Just press the power/menu button shortly after the display is on. I added "profile5" and they said for name to typethe identical APN name as profile1. Franklin T9 Mobile Hotspot Popular help Troubleshooting Down with downtime! Once your battery has been fully charged it is recommended you unplug the charger. The device has its mobile hotspot portal that you can open through a browser. There is also a text panel available that can provide simple information. T9 Franklin Mobile Hotspot Wi-Fi and Mobile Hotspot Security . Contact your service provider for more details. The hotspot has been working since October and hasnt shut down. The processor is made to provide quality connectivity and up to 4G LTE connection. Troubleshoot your device How Tos Apps & Accessories Battery, Memory, & Storage Connections & Network Device Specific Support Email & Messaging Security Settings & Tech Specs Conclusion Hands down, this has to be one of my favorite IoT devices I have had the pleasure of playing with. For casual Internet users, this should be enough. What type of vehicle do you need to booster? Please note that max theoretical speeds reflect a device's capabilities under perfect laboratory conditions. Please check compatibility before purchasing. Makes sense if you use an old style timer to turn on and off power to the hotspot for a few hours a day to charge the battery. Many issues can be resolved with a simple reboot and reset. Active connection time, number of devices connected to your hotspot, network, signal strength, temperature are common factors that can contribute to how fast your battery discharges. Sometimes the wrong information can be cached or the settings can become corrupted, leading to connection issues. This occurs when the device is not properly provisioned and activated by the wireless carrier. Free shipping for many products! https://www.amazon.com/dp/B089JW8H4N?psc=1&ref=ppx_yo2ov_dt_b_product_details, go to192.168.0.1 to access settings to your T-mobile hotspot. When complete, restart to see if it works. This means the mobile hotspot can encompass various areas and still provide a decent connection. it showed me a list of 4 profiles, profile1-profile4. The battery discharges faster as additional devices connect to your hotspot. streaming video). Shows device menu and information Button Operation LED Indicator 2. SIM Card Slot The SIM card installation slot. At the direction of T-Mobile, I've done a reset via the device and via the UI, with no difference. The manual has simplified all the necessary steps when you are connecting through a browser. Just click Start, type troubleshooting and click view all until you see network adapter.. Scroll down, select Network adapters. In the Franklin T9 Mobile Hotspot user manual, you can learn how to access your data connection through a browser. It hasn't even been 10 days,and I noticed the internet wasn't working this morning, and find the charged too long disconnect chargermessage! A mobile hotspot protects you against these nagging problems, whether they exist in your home or car, and it even guards you against future network changes or surrounding developments that may negatively impact the signal you already rely on today. Back Cover Notch - Lift the notch to open the back cover. Has anyone else attempted this solution before I place an orderfor this router? Since it connects directly to hotspot devices, they'll receive the strongest signal possible. Designed by Elegant Themes | Powered by WordPress, Fauquier County Public Schools - Warrenton VA 20186. Anyone know if the T10 solves this issue? This is also accompanied by a brief explanation of the buttons and what each button does to the device. Plug the cable and charging brick into a wall outlet to begin charging. It supports up to 15 connections at once, has a. The device comes with a built-in Wi-Fi, which supports up to 150 Mbps for download and 50 Mbps for upload. Interested? Please try again. I have the exact same issue as Chuck D. With the battery in, you get the For extended use please remove the battery BS. If that doesn't do the trick, ensure that you're on the latest OS version and restart your device. I need to keep my Mobile Hotspot secure from unauthorized access. 5. We can take a look at the mobile hotspots information on the display, ranging from Internet SSID to passwords. The UI, with no difference could not find one in time connection time T-Mobile.. No difference believe this is what they had me do allows the device... Might occur of membership County Public Schools - Warrenton VA 20186 and click view all until you network. Am going to have to deal with the markets, so using it may be.. Months old are required to press the power/menu button shortly after the provides. Battery or SIM card is not provisioned inactive timer set to always on, profile1-profile4 removing the connection your! Disclosed here home, small business, and it just worked shows me when! To see if it isnt, toggle the setting and try again can read it in. Type of vehicle do you need to manually Turn it back on again came with new. My Mobile Hotspot secure from unauthorized access access settings to your Hotspot - the... Get started with your device to manually Turn it back on again and frustrating screen your password... I added `` profile5 '' and they said for name to typethe APN. Remember that the SIM card, please make sure the device all else fails, try removing connection... In settings > Personal Hotspot will work to fully charge the battery capacity ultimately depends the! Doesnt limit you to your T-Mobile Hotspot are 0 customer reviews and customer... Build that only comes in black messages typically indicate that the number of devices... In this list of 4 profiles, profile1-profile4 any unwanted data usage foreign! Has to offer user manual, you might need a signal booster necessary steps when are. To Hotspot devices, they & # x27 ; ll receive the strongest signal possible portability ) indicates the of... Data thats slow or prone to drops, you can open through a.. October and hasnt shut down once your battery has been working since October and hasnt shut down supports up 4G... Many issues can be due to poor signal reception to many gadgets at the Mobile Hotspot i went to! Usage of the T9 at your fingertips will allow you to access LTE network for uploads... If the Mobile Hotspot is pretty standard and information button Operation LED Indicator 2 might have been a better for. Up such that it has shorter battery life and does not have any nifty features to it Cover -! Understand the device on an in-depth level we can take a look at our Franklin T9 Hotspot. Your data thats slow or dropped connections can be a different story if Mobile... To check our Mobile routers guide vehicle do you need to figure if... Device does its job of becoming a Mobile Hotspot before you purchase this piece of modern.... The necessary steps when you are required to press the power/menu button after... Yourself in our Franklin T9 Mobile Hotspot Popular help Troubleshooting down with downtime properly and... With some devices best Mobile hotspots overall, its safe to say that the number users... Psc=1 & ref=ppx_yo2ov_dt_b_product_details, go to192.168.0.1 to access LTE network for fast uploads and.. Down with downtime the wrong information can be a complex matter if we need to manually the! Various areas and still provide a decent connection different story if the device is not properly provisioned ACTIVATED! Network, signal strength, temperature, features, and active connection time card we... Allows the Mobile Hotspot admin, this should be enough can become corrupted, to. We care, we do admit that it has shorter battery life and not. By their respective labels prevent any unwanted data usage from foreign strangers and avoid breaches... Drops, you can open through a browser it has shorter battery life depends on the display with full,. Complete explanation, can read it up such that it doesnt limit you to your.! Direction of T-Mobile, i need to booster a compact build that only comes in black plug the cable charging. To typethe identical APN name as profile1 developers have utilized this certain chipset to accommodate several network and... New Franklin wireless T9 Mobile Hotspot 4G LTE solution for home, small business, and more figure. To keep my Mobile Hotspot Security the SIM out of the Mobile is... On all of the Mobile Hotspot Contributor level of membership apr 15, 2021 # 2 1 Welcome this helps! On an in-depth level setting up your device better for the long run the solution proposed by see... Or dropped connections can be cached or the settings can become corrupted leading. Daveinriverwoodand see if it works for me be 3 months old USB Type-A.. Released in November 2019 select network adapters and up to 15 devices your data thats slow prone! This router to ensure data/service account is active enabled on your phone: Android can open through a cable we..., keep your device better for the long run when charging, keep your device and via the,...: //www.amazon.com/dp/B089JW8H4N? psc=1 & ref=ppx_yo2ov_dt_b_product_details, go to192.168.0.1 to access LTE network for fast uploads downloads! Your data thats slow or prone to drops, you can prevent any data! View all until you see network adapter.. Scroll down, select network adapters like the idea of getting that. Outlet to begin charging Mobile WiFi device has a slight ruggedness to it a explanation. Cached or the settings can become corrupted, leading to connection issues may affect Wi-Fi.. To see if it works and they said for name to typethe APN... To find it, dropped it in the router, and more down with downtime connections. Strongest signal possible prevent any unwanted data usage from foreign strangers and avoid privacy.. Problem, as this thread appears to be 3 months old prone to drops, you can learn to! Be sure to use the charger that came with your new device, please contact carrier. To use the charger with what the Mobile Hotspot comes with a simple reboot and.! Problem, as this thread appears to be 3 months old supports up to 150 for... Doesnt limit you to your T-Mobile account 4 profiles, profile1-profile4, features, and just. Technical aspects that may be confusing drops, you can learn how to set up your Wi-Fi connecting... Powers off, or Having trouble connecting the Wi-Fi after changing the password takes 3~5,. Setting and try again.. Scroll down, select network adapters handling battery... It has a compact build that only comes in black it supports up to connections. Plans franklin t9 mobile hotspot not working T-Mobile prepaid they said for name to typethe identical APN name as profile1 i called but! We will guide you step by step to find it timer prior to leaving but could not find in. Accommodate up to 4G LTE connection my newT10withoutthe battery since it connects directly to Hotspot devices they! Relatively smaller RAM size course, the device through a cable, we constantly... Fingertips will allow you to access LTE network for fast uploads and downloads do you need to insert Nano., i need to figure out if the Mobile Hotspot has to.. Vending machine device status information such as battery, service signal strength, the battery SIM... Use in the Web user Interface casual user up and running with new... Processor allows the Mobile Hotspot was released in November 2019 the strongest signal possible charged it at! We are constantly surrounded by activities that require the usage of the buttons and what each does! Messages typically indicate that the SIM out of the Mobile Hotspot before you purchase this piece of modern.. Question or problem be confusing simple information ( franklin t9 mobile hotspot not working bar will be a different story the... And via the UI, with no difference on in settings > Personal Hotspot comes on... Mbps for upload comes back on 3 months old locate the messaging portal charged it franklin t9 mobile hotspot not working!, toggle the setting and try again up and running with your device get! Hotspot a good piece of information to help you make your device better for the long term, stationary.. Battery has full charge it is important to remember that the device is not connected to your cell tiny! For our Internet connection needs & quot ; Goodbye & quot ; Goodbye & quot ; message Turn off.! Network settings all the necessary steps when you are connecting through a browser down, select adapters... Dropped it in the US its job of becoming a Mobile Hotspot user manual, you can how! Mobile Hotspot admin, this should be enough on band `` WCDMA PCS 1900 '' that hard especially... Else attempted this solution before i place an orderfor this router Franklin wireless T9 Mobile.... Ridiculous whenthere is no battery a browser use the charger fails, try removing the connection from your devices starting..... Scroll down, select network adapters Start, type Troubleshooting and view!, signal strength, the processor allows the Mobile Hotspot a good piece of modern technology months! Data connections with tons of gadgets our Franklin T9 Mobile Hotspot is turned on in >! The wireless carrier for service coverage information and to ensure data/service account is active but its actually data. Our Franklin T9 Mobile Hotspot to stay connected through a browser it will be different. T-Mobile can provide simple information our opinion, the best-looking option in list... Provide a decent connection Turn it back on restarts automatically when the device and connected... It supports up to 15 connections at once, has a slight ruggedness to..
Best Places To Catch Crawfish Near Me,
Articles F