The final stage is spinning for 15 seconds. Having issues with your appliance? E06. the appointment has been delayed because Miele doesn't have the sparepart on stock. Hi Thomas, Would really appreciate you reporting back what your engineer finds the problem to be, the engineers resolution, and whether it was classed as a warranty issue? Control unit malfunctions. Check the drain pump for faults especially when you cant hear its sound during the drain cycle. These error codes can help you identify the problem and determine the necessary steps for troubleshooting and fixing the issue. Owners of washing equipment with a vertical type of load of laundry most often encounter the following two problems. When the number of signals has been counted, it is necessary to identify the error and familiarize yourself with the cause of its occurrence. Step 2. Most likely, the sensor responsible for the water level gave an incorrect signal about its amount. Step 4. Check the drainage hose for possible kink or twist. E2 - Indicates a water filling issue. Make sure everything is working properly by running a wash cycle. If the waste water came out easily, it can be assumed that the sewer pipe is blocked and should be cleaned, or there is a blockage in the pump. Click on the causes below for guidance. After draining water from the machine, remove the laundry from the drum, and then search and troubleshoot. If necessary, it must be freed from water. Check the main wash heater NTC sensor, that must be taken into consideration. Get The App From Play Store! If you checked all of the above items, and the E20 error persists, you will have to check the electronic module. Your email address will not be published. It is an easy problem to solve and takes 5 minutes, with no cost.Our machine is a Zanussi, but many of the error codes are similar across many makes; Hotpoint, AEG, Hoover, Beko, Indesit, Bosch etc. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. If you cannot hear the pump's humming during the drain time, it is not functioning. Turn off the washing machine. Find the answer to this and other Appliance questions on JustAnswer We use cookies to improve your experience. The drain pump filter might have been clogged with dirt, lint, or foreign objects. Make sure the water supply hose isnt bent, kinked or trapped. If you can see either E09 or an LED continually flashing eight times between pauses then repeating your washing machine has detected a problem with a specific part. Step 2. If the error code still pops up, youll need to replace the door lock assembly. Even the masters involved in the repair of washers are reluctant to take it. This website uses cookies to improve your experience. Remove the water inlet valve, check the mesh filter and clear any clogs or dirt. Disconnect the two water hoses from the ports at the back of the cabinet (ensure that you keep a rag nearby to prevent leakage). The heater element is mounted a the base of your washers tub. Candy Go, Smart, CO And COS Washing Machine Fault Codes. Replacing a Washing Machine Door Seal - in 6 Easy Steps Washing machines, an appliance that many of us take for granted, but one that can cause a handful of issues if something goes wrong. After 16 seconds, the drain pump starts working. Plug your washing machines power cord and turn the water supply back on, then make sure everything is working properly by running a wash cycle. Error 9 or E09: Motor TRIAC error for the universal models / Motor IGBT error for BLDC models. Step 2. Attention! Make sure the drain hose isnt bent, kinked or trapped. Lubricate the rubber seal on the new heater assembly with some washing liquid. E05. After about 5 seconds, release the FIRST Option Button with LED to the left. Heres how to do this. In the last seconds of this phase, the timed water load is done with the simultaneous feeding of both Solenoid Valves, to end it trough the Detergent's Compartment for Softener. You can also rinse the inside with hot water. Test it for continuity by using a multimeter. Modern equipment, equipped with a computer board, independently notifies the owner about failures in the process. Keep your freezer frost free - with No Frost. rb rs. Our new fridge-freezers are optimized to protect your food, your health and the planet. An E21 error code on your Candy washing machine indicates that the drainage process is taking too long. Customer: I can't open the door. Unscrew the filter and pull it out, then inspect and rinse under running water. Check the wiring harness between the door lock and control board. Check the wire connection between the Tacho and main PCB. Generally, before replacing the APS (analog pressure switch) device it is better to check that the appliance is draining correctly. 8000 AbsoluteCare - programmes for all fabrics. The motor triac controls the speed of the motor and the error means that your machine has no motor drive. Turn the Program's Selector Knob 2 steps in clockwise sense. How did he get there? Problems with the power supply. Adjust the position of your washer till its perfectly balanced. After we set the drain mode, it drains. 1. For example, the following. Everything worked out! ORDER ONLINE NOW These fault codes for Candy Grando washing machines cover a version of what Candy class as using the "Cuore" board which is Italian for "heart". Find out more about our Cook School partnerships and how we help teach children to cook for themselves. It signifies that water is not filling the tank and a wash cycle cant start without water hence the error code. checking the performance of the pressure switch. Put them back into the ports once youve cleaned them properly. The flashes will then pause for approximately five seconds then the sequence of flashes will repeat. The most common reason is that it is simply jammed. The machine has earned! Connect the other end of the hoses to the soap dispenser drawer and secure the connections by sliding the retaining clamps in place. There may be problems with blocking the hatch. Customer has washed with an unbalanced load. The washing machine generates error E20 due to the detection of breakdowns of the following types: To return the machine to its previous performance, it is not necessary to resort to the help of a service center, you can fix the washer yourself. 4 - Excessive volume of liquid in the tank. Have a good repair! For speedier support in the future, register your products and find everything you need in one place with MyElectrolux. Check the wiring harness on the motor and replace any damage. The latest content, articles & guides direct from AEG. Step 8. Take your new washing machine water inlet valve assembly out of its packaging and connect the internal inlet hoses to their appropriate ports on the new valve. We are delighted to partner with some fantastic cooking and baking institutes across the UK. Error codes in washing machines are there to warn users of any malfunctioning. Malfunctions of the drain system can be as follows: To eliminate the error E20, first you need to de-energize the machine. Use a nut driver to take out the two screws beside the detergent drawer housing and the two screws on the top corners of the control panel (ensure that the selector knob is turned to the 12 oclock position before taking the screws out). Check the main PCB, replace it if necessary. Slide the soap drawer back in place. Take out the filter element, carefully examine it, place under running water, rinse well. Customer: Only today, tried switching machine off JA: Anything else we should know to help you best? The error is automatically reset, when the appliance is powered up the door lock is disarmed, at this point it is possible to open the door without the need to drain the machine, as the water will have been drained from inside the tub at the end of the cycle. Thanks a lot!!! Problems with the washing machine control module. Our Candy is NFC-capable & has an android app that has a "diagnose" or . Error E20, which is displayed on the display of modern washing machines from the company Electrolux, is also accompanied by a characteristic sound signal that is emitted twice. 7000 DualSense tailored temperature for top care. Thats why weve created EasyTips. The pump is responsible for this process, so you need to check it first. Check the status of manual reset safety thermostats. Explore Hob2Hood - The hands free hood system. To take care of your washing machine, try Care+Protect descaling products that will help you remove all the washing residues from your appliance. Solutions: Check wiring, connections, and connectors between the NTC sensor and the main PCB of the washing machine. The sensor responsible for the temperature failed. If you detect any cracks in the drain hose, replace it. Check tacho connections for fault and replace them. (The plug on it might be damaged and youll need to replace it). Check door is closed and latched correctly, Check that filter is not blocked or obstructed, Check drain hose is clear of any blockage or obstruction, Check for overfoaming evidence - can trip pressure switch, Check wiring and harness between control boards, Check wiring to wash heater and thermostats, Check for defective electrical insulation, Check wiring to electronic controller or both if two used, Push and hold the FIRST Option Button with LED top right, Turn the Program's Selector Knob 2 steps in clockwise sense, After about 5 seconds, release the FIRST Option Button with LED to the left, If the previous procedure was correctly carried out, all LEDs are turned ON simultaneously, Water is loaded to fulfill the "basic" level of 6 liters, through the Detergent's Compartment for Pre-wash, 1 second of pause. Check motor brushes for wear and tear. (less than 10cm into the drain). If debris is found on it: thread, hair, wool, clean the surface and gently wipe it. Keep loose clothing and hair away from any moving parts. 41 Posts. Check the power cord voltage and frequency. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'zimwashingmachines_com-medrectangle-1','ezslot_18',138,'0','0'])};__ez_fad_position('div-gpt-ad-zimwashingmachines_com-medrectangle-1-0');report this adCopyright 2023 Zimwashingmachines | Powered by Astra WordPress Theme, Candy Washing Machine Error Codes [Quick Fix], Admiral Washing Machine Problems, Solutions & Guides, AEG Washing Machine [Problems, Solutions & How To Fix], Amana Washing Machine Problems, Solutions & Guides, Asko Washing Machine [Problems & Solutions], Bosch Washing Machine Problems, Solutions & Guides, Candy Washing Machine Problems, Solutions & Guides, Electrolux Washing Machine Problems, Solutions & Guides, Frigidaire Washing Machine Problems, Solutions & Guides, GE Washing Machine Problems, Solutions & Guides, General Washing Machine Problems, Solutions & Guides, Kenmore Washing Machine [Problems, Solutions & How To Fix], KitchenAid Washing Machine [Problems & Solutions], LG Washing Machine Problems, Solutions & Guides, Maytag Washing Machine [Problems, Solutions & Guides], Samsung Washing Machine Problems, Solutions & Guides, Whirlpool Washing Machine Problems, Solutions & Guides, Zanussi Washing Machine [Problems & Solutions], Candy Washing Machine Error Code E02 How To Fix, Candy Washing Machine Error Code E03 Solution, Candy Washing Machine Error Code E08 Solved, Candy Washing Machine Error Code E16 Quick Fix, Candy Washing Machine Error Code E18 How To Fix, Candy Washing Machine Error Code E21 Solved, Candy Washing Machine Error Code E07 Solution, Neff Washing Machine Smells [5 Problems & Detailed Solutions], Neff Washing Machine Is Leaking [9 Problems & Proven Solutions], Neff Washing Machine Wont Spin [6 Issues & Detailed Solutions], AEG Washing Machine Is Making Noise [9 Issues & Detailed Solutions], Neff Washing Machine Is Not Draining [3 Issues & Quick Solutions]. You might also want to check that the water supply is working. If the washing machine was purchased recently, it must be delivered under warranty to a service center. Put your washing machines rear panel back on and apply the nuts to secure it. This can cause the motor to spin up at a very high speed and then slows down before stopping finally. Step 3. Use your nut driver to take out the three screws at the back of your washing machine holding the top panel. If the previous procedure was correctly carried out, all LEDs are turned ON simultaneously. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Usually, each error indicates a problem with a specific part, which needs to be checked for operability, and then the element should be repaired or replaced. ur. Only a specialist with the necessary skills and experience can carry out the work as quickly and efficiently as possible. Remove all with a piece of wire or pour vinegar. If you see that the Zanussi washing machine is generating an E20 error, unplug it from the mains and only then proceed with troubleshooting. Usually the board is not repaired, but replaced with a new one, but such a purchase can hit the family budget: the part is quite expensive. In the old series of the Candy washing machine, where there is no display, a series of three blinks in a row indicates a breakdown. Wrong water level detected during loading. You do not need to immediately disassemble the machine and pull out the pump, if you have not cleaned the drain filter for 2-3 years, first check it, suddenly the root cause of the failure lies in this. Inspect the unit in stages, starting with the simplest and moving to a more complex one. Blocked drain hose. Further on spin, it presses. The pre-wash water inlet valve checking. An example of data being processed may be a unique identifier stored in a cookie. Place a cloth under the internal inlet hoses connected to the soap dispenser. For the Electrolux EWS 1064 EWD, this is the circle at the top. Step 1. Try a wash with the drain hose in a bowl or sink. The Candy range of front-loading washing machines is created to offer you high performance and efficiency in many different models, built-in or freestanding. This drainage problem is often caused by a clogged hose or pipe but there are other causes too. Do the following: Remove the lower panel and get to the pump. Try cleaning your filter first (normally under a flap at the front of the machine) and go on from there to checking that the drain pipe at the back of the machine is clear, and so on. Replace it if you notice any faults on it. Turn the water inlet valve counter-clockwise and pull it out of the washing machine. ty . It indicates pumping problems. Editor, Marcus Herbert. Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges. To fix this problem, youll need to replace your washing machines heater. In addition to this designation on the screen, the Zanussi washing machine will emit a specific signal, which will be repeated twice. vp. Always disconnect your appliance from the mains before you start examining it! The safety thermostat TOC and the main PCB. Unplug the washing machine from the outlet or turn off the power switch on the machine . To do this, we attach the probes of the device to the pump and see what the resistance of the winding is, it should be 200 Ohms. If the fault persists, please arrange an engineer visit. Clean the filter in the inlet hose. It's now fed for 20 seconds, the Water Heating Element (~8 A on the Digital Ammeter), Timed water load is carried out through the Detergent's Compartment for Main Wash, It's fed the Motor for the tumbling of the Drum in Anticlockwise sense at 55 rpm and for the time of ~ 16 seconds, The timed water load continues, as previous. Phoned bank holiday Monday, fixed the next day. ct. oj. The user interface board and the main PCB. Step 1. Use a nut-driver to undo the six nuts holding the rear panel of your washing machine. Metal parts were found in the pump and filter. Some problems may have more than one solution, so if the first solution does not work, try the next one on your list. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. cj. Customer: Candy grand vita, about five years old JA: How long has this been going on? Even the highest quality and most reliable household appliances fail and wear out. This work qualifies as very complex, it requires maximum concentration and attention. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. Continue with Recommended Cookies, If you are getting Candy washing machine error codes and you dont know what to do, youve come to the right place. Keep your home healthy and beautiful with AEG. Please, read our disclaimer before proceeding. To do this, perform the following algorithm of actions: Having taken out the Zanussi pump from the washing machine, unhook the pipe from the tank. Cookie settings ACCEPT Great help from Candy/Hoover on telephone equates to as follows: For a drain blockage (E03 error) - The pipe you need to be cleaning out is found behind the flap at the front of the machine (bottom left). Step 3. Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. 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