Please note: Where a carrier or hotel would not be obliged to make any payment to you under the applicable International Convention or Regulation in respect of a claim or part of a claim, we similarly are not obliged to make a payment to you for that claim or part of the claim. By using, participating in, engaging, or booking a shore excursion you accept these risks and agree that Celebrity Cruises, Carrier, its employees, directors, agents, contractors and third party operators are not liable to any claim you, your dependents or legal representatives (except where we have been negligence) for, breach of contract or statute or statutory duty resulting in personal injury or death, any direct/indirect or consequential loss or damage including without limitation of financial loss (such as loss of profits or use of capital or revenue or otherwise),or for any punitive, exemplary, special or incidental loss or damage whether such liability arises in contract, tort , equity, from its supply of the shore excursions. Whilst we will endeavour to assist you, we cannot guarantee we will be able to meet any such request. Please tell us about any special needs you may have so we can advise you of the suitability of the selected holiday. force majeure as defined in section 5.10. Company Information Celebrity Cruises Inc. doing business as Celebrity Cruises is a subsidiary of Royal Caribbean Cruises Ltd, a registered Liberian company with principal place of business at 1050 Caribbean Way, Miami, Florida, (company Number C-59735). The price of your chosen holiday will be confirmed in accordance with section 1.2 above. Guests affected by reduced mobility, disability or a medical condition should advise us of how this may affect them and where appropriate, such guests should consider travelling with someone who can provide necessary assistance. Regal Princess. If an item is left onboard, whilst we will assist you in trying to recover the item, if we are unable to do so, then we cannot be held responsible and we will refer you to your travel insurance to make a claim for the item. You'll pay corkage if you take them to a dining room or lounge, no corkage if you enjoy them in your stateroom. We just booked a cruise on the SUmmit to Canada/New England for october, 2018. Please note that these excursions are owned and operated by local operators who are independent third parties. If you book a cruise-only holiday in conjunction with other services (such as flights, on-shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book (and not us), your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not with us. Hefty luggage fees are often an unexpected expense when it comes to air travel. If you use our website to build your own package (see question In General Information What is a build your own package?), add components to a standard cruise only or standard fly/cruise package, you may be required to pay a higher non-refundable deposit. ; Select (150 to 299 points). We have published an update to our Privacy Policy which details how we will use your personal data as part of the additional steps we are taking in relation to COVID-19. 5.10 What about circumstances which are outside of your control? Accordingly, we cannot accept any liability, whether in contract, tort or otherwise, in relation to such activities. Any liability, including environmental damage from drone usage is the guests responsibility. In the end it was going to be too expensive to ship the bags and I would . Unless specifically agreed by us in writing at the time of booking, we cannot accept any booking that is conditional on a special request being satisfied. Yes. Regrettably, no. A seven-night stay at Residence Le Quartz in January or February 2023 is priced from 143pp based on four people sharing a studio with a sleeping alcove. You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. A. If you fail to supply full and accurate details within the time-limits we specify, we shall be entitled to refuse your booking or treat such failure to provide such information within the time limits specified as a cancellation of your holiday. Full details will be provided at the time of booking. Should you wish to make any changes to your confirmed holiday, you must notify us in writing as soon as possible. Where visas can be purchased onboard, guests are asked to complete the online check-in process, including all mandatory information at https://www.celebritycruises.com/gb in advance of their sailing. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. Prices are not inclusive of the 18% gratuity. the carrying of any special medical equipment, assistance animals, wheelchairs, assistance at the airport/port/on board or relating to ship or hotel accommodation at the time of making a booking. (b) purchasing an alternative holiday from us, of a similar standard to that originally booked if available. If you have booked a Celebrity Cruises flight inclusive cruise holiday via one of our authorised travel agents, all monies you have paid for that booking will be protected by the above arrangements regardless of whether that travel agent becomes insolvent before or after we have issued our confirmation invoice. Veuhling Airlines/ Luggage Restrictions? The prices shown in this brochure show from prices. Where possible, you will be advised of any significant changes to your confirmed itinerary before departure from the UK see section 5.5 below. Enquire now Enquire Menu. Please note, changes and errors occasionally occur. If you believe that any of your personal details, which we are processing, are inaccurate or incorrect please contact us immediately. Celebrity Cruises is free to adopt additional rules not stated in these policies. There are two options available for you at the top. If you are unable to complete the online check-in process, this may be due to an outstanding balance on your booking. Our ports were Grand Cayman; Cartagena, Columbia; Colon, Panama; Rooatan, Hondurus; Puerto Limon, Costa Rica and Cozumel, Mexico. The person(s) affected must agree to cooperate fully with us and our insurers if we or our insurers want to enforce any rights transferred to us. 12 hours on a 14 night holiday. Please contact your Personal Cruise Specialist for further information. All the information provided on this page is the result of online research. IMPORTANT: A violation of Celebrity Cruises Guest Behaviour Policies are cause for appropriate corrective action, including confiscation of improper materials or items, ejection of the guest from the ship or refusal to allow you to travel on or termination of future cruise bookings. 1.3 What information must I provide to you and why? Standard personal baggage allowance is included in the reduced airfare (baggage . You should receive a confirmation invoice and an ATOL Certificate if your holiday includes flights issued by the travel organiser showing that they are responsible for providing all elements of your holiday. From time to time we may be required to collect personal information relating to you and your party to pass on to the U.S. Immigration Authorities, equivalent government bodies in other countries and air carriers. The same right to refuse to allow you to travel or to use any services applies where you are or appear to be unfit to travel or otherwise behave badly as set out above during any other part of your holiday. Subject to section 5.8 below we promise to make sure that the holiday arrangements we have agreed to make, perform or provide as applicable as part of our contract with you are made, performed or provided with reasonable skill and care. Prohibited items are at the discretion of the Chief Security Officer and the Staff Captain and include, but are not limited to: Firearms and ammunition, including realistic replicas Sharp objects, including knives and scissors Illegal drugs and substances Candles, incense, coffee makers, clothes irons, travel steamers and hot plates (Items that generate heat or produce an open flame. . Remember to your carry-on bag or backpack with your cruise . Itineraries include: Round trip New Zealand from Sydney. In some cases, these could be the full cost of the ticket. Please refer to section 1.11 when making a significant amendment within 69 days of your departure date, as your booking variation may be treated as a cancellation of your original booking and cancellation charges will apply. Our Galapagos sailings have different deposit and payment terms, full details will be given at the time of booking. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. Where we cannot provide appropriate support or the services as requested, we will advise you as soon as possible. Please see your Confirmation Invoice for further details of our recommended insurance broker. After that point, your agent will hold the monies on our behalf until they are paid to us. For guests making bookings onboard any of our ships, different deposit policies may apply. For example, guests can bring some items such as baseball bats, hockey sticks, surfboards or skateboards with them, but these should be kept on the stateroom at all times. Most cruise lines "encourage" each passenger to limit luggage to two suitcases, each one less than 50 pounds. Please note that any amendment or transfer fees will also be charged when a booking is cancelled. Tel: 020 3117 0500 or www.abta.com. Free shipping Free shipping Free shipping. Please see the onboard sales consultant for full details. $14.50 + $7.00 shipping + $7.00 shipping + $7.00 shipping. The holiday will only be cancelled on the date we receive the i cancellation. Carrier shall include: (i) the Vessel, or any substituted ship; its launches or crafts (ii) the Vessel's operator, owner, manager and charterer; and (iii) with respect to the Land Tour portion of any CruiseTour, the operator of that Land Tour (LTO). 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