Should you depart early before the departure date confirmed for any reason, the Hotel may impose an early departure fee. Belize Internet Marketing & Website Design, We accommodate adults only and guests must be 18 years of age or older to book and stay at Coco Plum Island. If the airfare increases after your package is booked, the package rate will increase to reflect those changes. If you continue to use this site, we will assume that you are happy with it. It is also one of the most visited tourist destinations. 90-119 days prior to arrival date, guest will be subject to a US$300.00 rescheduling fee. Definitely would recommend! Hotel Reservation Network | 2023 At which time, based on our policies, there will be no refund as your reservation(s) would be less than 30 days prior to your arrival date or less than 60 days for stays Christmas (including the week before & after Christmas) & New Year (including the week after),** which require payment in full 60 days prior to arrival. Please see those sections for details. Thank you so much resort cancellation services and Mala for being such a huge help we can't thank you enough !! It is recommended that guests purchase a comprehensive travel insurance policy at the time of your booking to protect you against illness, injury, loss of personal items and baggage, cancellation, and other travel contingencies. Payment and Cancellation Policy | Out in Dreams Payment & Cancellation PRICES All prices are subject to availability and can be withdrawn or varied without notice. Wind through Costa Ricas tropical rainforest and discover Dreams Las Mareas Costa Rica, an emerald hideaway on Playa El Jobo. Consider a stay at Sea of Dreams Resort and take advantage of a garden, dry cleaning/laundry services, and a full-service spa. For a full refund, you must cancel at least 24 hours before the experiences start time. We care as much about the privacy of your information as you do. CHECK IN POLICIES There is easy access to the secluded own beach that is near the hotel. Cut-off times are based on the experiences local time. Less than 60 days prior to arrival date, guest is entitled to NO refund. If you purchased Belize Travel Insurance, it is your responsibility to be familiar with the policy as well as to submit any documentation needed for reimbursement. Find a Dreams Aventuras Riviera Maya cancellation policy that works for you. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. The Hotel is not responsible for overdraft charges incurred due to the hold. Indulge in a body treatment, a manicure/pedicure, and a massage at the onsite spa. ex. The property was in the very good location and well priced. 61-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee; 60 days or less will NOT be entitled to any change of date option. Customer services here at RCS is our top priority, we have spoken to Ms. ********** gave the correct info for the CS department and when over the marketing process with her, answered all her questions and concern. Is it possible to cancel my booking at Dreams Playa Mujeres Golf & Spa Resort Cancun? (And bring Fluffys leash. Utilizing the front desk as the contact point is essential to ensuring that tips will be sent to our accounting department, which manages proper and transparent distribution through the staffs bank accounts. Thank you for bringing this to our attention. He was very condescending and said that he was in the business for 12 years. Any changes made less than 24 hours before the experiences start time will not be accepted. Early check-in is extended complimentary based on availability. 61-89 days prior to arrival date, guest will be subject to a US$225.00 rescheduling fee. We are exporting the best and premium quality porcelain slab tiles, glazed porcelain tiles, ceramic floor tiles, ceramic wall tiles, 20mm outdoor tiles, wooden planks tiles, subway tiles, mosaics tiles, countertop to worldwide. No refunds will be given for cancellations due to being placed into quarantine for medical issues including pandemics such as COVID-19. Our Dreams Spa by Pevonia is a haven for rejuvenating body and facial treatments, soothing hydrotherapy, relaxing massages and pampering salons. Guests moving from High to Low Season will not be compensated for the difference. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. How refreshing to find that in the timeshare industry! All special offers and promotions are marked as such. Photo identification must also match the name that is on the reservation. Can I store my bag in Dreams Playa Mujeres Golf & Spa Resort Cancun? Find a Dreams Los Cabos Suites Golf Resort & Spa cancellation policy that works for you From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. We recommend booking a free cancellation option in case your travel plans need to change. Read more Please check your booking conditions Because we are all inclusive property, we advise against tipping individually on a daily basis so that you do not have to worry about carrying cash/credit cards with you. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. Adults (Ages 13+) get 20% off when staying in the same room with two adults. Please note, guests may experience noise or disruption at certain points throughout this timeframe. We are not affiliated with Belize Travel Insurance. Carretera Federal 307 Km. 25% deposit is due at the time of booking. Belize is located in the jungle tropics, known for its melting pot of diverse cultures and pristine one of a kind landscape, architectures, flora and fauna. Specific rooms only, restrictions apply* Internet Free WiFi in public areas Free WiFi in rooms Parking Free secured, uncovered onsite self parking Free secured, uncovered onsite valet parking Wheelchair-accessible parking on site Other information Smoke-free property *See fees and policies for additional details or extra charges Property amenities All Rights Reserved. Adult rates apply for all packages since we are an adults only resort. Please contact us for rates not listed on our website. How much does it cost to stay at Dreams Curacao Resort, Spa & Casino - All At this time, we do not offer travel insurance through Coco Plum Island Resort. All prices are subject to availability and can be withdrawn or varied without notice. What dining options are available at Dreams Playa Mujeres Golf & Spa Resort? Because we are all inclusive property, we advise against tipping individually on a daily basis so that you do not have to worry about carrying cash/credit cards with you while you are enjoying your vacation. Final payment for the relevant booking is required no later than 7 days prior to departure (in some cases before 2nd day during your travel) failing which, will lead to cancellation or holding our further service during the trip. Rescheduling Cost for such request is as follows: Date Change Requests on bookings made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. Rates are confirmed in the currency of the country in which the hotel is located unless otherwise specified in your e-mail confirmation details. 30 days or less will NOT be entitled to any change of date option. 120 or more days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 100% of this balance will be refunded. Puerto Aventuras/Maya bus station is set just 0.9 km away. Reservations made less than 30 days prior to arrival are to be paid in full upon receipt of confirmation. There are no extra beds provided in a room. Please see those sections for details. Unused portions of Packages (meals and/or activities etc.) If your plans change, you can cancel free of charge until free cancellation expires. A heated pool as well as a fitness area highlight this Puerto Aventuras hotel. RATE RULES/RESTRICTIONS The private bathrooms include a separate toilet, and comforts like a hair dryer and a shower cap. How can I reserve a group of rooms together? What types of rooms does Dreams Playa Mujeres Golf & Spa provide? It was worth its 4 stars. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Guests must be 21 years or older with photo identification to reserve a room. Thanks RSC. The hotel management declines all responsibilities for valuables left in the room after check out. Reasonable base for exploring Puerto Aventuras. Tours arranged on days other than our scheduled tour days are subject to an upgrade fee per person. Cancellation on booking made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. We apologize for this unacceptable behavior that you received. Cancellations for combination vacations with our sister properties will only be charged a $100 admin fee by each resort at which you are staying. Belizean Dreams Resort cannot accept responsibility for any delay, inconvenience, damaged possessions, sickness or additional expenses incurred which may be caused either directly or indirectly by events outside our control such as weather, late arrival of flights, pandemics such as COVID-19 or acts of God. This category only includes cookies that ensures basic functionalities and security features of the website. The hotel management declines all responsibilities for valuables left in the room after check out. This website uses cookies to improve your experience while you navigate through the website. Rates confirmed are for the number of occupants listed in your e-mail confirmation, per room, per night and do not include additional charges for rollaway beds or extra people and will apply only to rooms booked as part of this reservation. Any tours or additional services cancelled within 24 hours are non transferable and non refundable. Should you wish to leave an additional gratuity for exceptional service, this is completely left to your discretion. Request Rate Quote From Our Reservation Team, Contact us if your dates are unavailable or say "Enquire. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. senior vice-president, global commerce and distribution Package and Room Only bookings: There is a 4 nights / 5 days minimum stay, except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter)** which requires a 7 nights/ 8 days minimum stay; Thanksgiving week which requires a 7 nights/ 8 days minimum stay. 120 or more days prior to arrival date, admin fee will be deducted from the deposit, 100% of this balance will be refunded. Special offers that were previously applied to your original vacation will no longer apply to new rescheduled dates. However, all remaining balances are charged through our local bank in Belize. **Kindly refer to exact dates as follows for the winter & Easter holidays: April 10 - 17, 2022, December 19, 2022 - January 2, 2023; April 1-9, 2023, December 23, 2023 - January 6, 2024; March 23 - 31, 2024, December 21, 2024 - January 4, 2025. All charges to international cards are processed in Belize and will be in Belize Dollars as that is our Countrys currency. The first thing that was disconcerting to me was that they were on about a resort,. The bartender reserves the right to refuse service to anyone who has clearly exceeded their limit. Started process in May, the person we dealt with Marc ******* was very good for about 2-3 weeks keeping us updated on our timeshare and what events they were going to. 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