WHY HAVE I BEEN REMOVED FROM THE PROGRAMME? ARE REVIEWS COLLECTED THROUGH THE MY JOHN LEWIS REVIEW PROGRAMME LABELLED DIFFERENTLY? EVENTS OR CIRCUMSTANCES BEYOND OUR REASONABLE CONTROL. 11.5 You may not assign, sub-license or otherwise transfer any of your rights under these Terms. 1.3 No purchase from John Lewis is necessary for entry. If you are asked for proof of age identification and are unable to provide us with any, we reserve the right to withhold the delivery or Click & collect the order. 3. The details of your specific contract will not be filed by johnlewis.com. 7.2 If you have opted-in to receiving further information from the Promoter and/or its agents or suppliers, you agree that the relevant party may use and store these details to provide further information about their products and services (in accordance with the privacy policy of the relevant entity). You are deemed to have accepted and agreed to be bound by these terms and conditions upon entry and we reserve the right to refuse entry, or refuse to award the prize(s) to anyone in breach of these terms and conditions. John Lewis plc, 171 Victoria Street, London, SW1E 5NN. 2.1 Entries must be received between 16:00 on 24.08.2022 and 23:59 on 02.09.2022 (the Closing Date). This reward will be continued to be apportioned across qualifying products in the basket. We want to reassure you that your safety is still our top priority. 5.6 You may, but are not obliged to, share experiences of using the Products by posting to social media accounts operated by you. 4.3Prizes are subject to availability. Postage & packaging charges apply and express delivery is also available. your username and star ratings. No. If you have any health concerns, please raise them with the Beauty Guide before your treatment begins (or if applicable, speak to your doctor prior to booking the appointment). 2.1 Entries must be received between 20:00 on 25.11.2022 and 23:59 on 28.11.2022 (the Closing Date). 7.1 By entering the competition, you understand that for the purposes of administering the competition and prize fulfilment, it is necessary for the Promoter to hold and process your personal data: Exclusively for My John Lewis members. Coupons or vouchers that are lost or mislaid will not be reissued. Your guarantee is transferable with ownership, so if you give or sell the item to someone during the guarantee period, it's still covered. a. You may find that this type of damage is covered by your household contents insurance policy, Image ghosting or screen burn. You cannot exchange gift vouchers for cash. The Winter Icons Beauty Box will not contribute towards the 100 spend. However, a lot of firms such as airlines are hoping to preserve cash which is why they are offering vouchers or credit. Once you have requested your sample you will receive a confirmation email. You place the order for your products on the Website by pressing the confirm order button at the end of the checkout process. 9.5 We do not accept any responsibility for any material in your entries that is defamatory, which infringes the intellectual property rights of any third party or that is otherwise unlawful. What that means is you don't have to go to the retailer - you can choose to go to the credit card company and you . You can review their latest statement here. For changes and cancellation within 24 hours of the appointment, we reserve the right not to refund any deposit youve paid. Original vouchers only will be accepted. In the event winners do not respond to communications within this period or if any prize is declined, the Promoter reserves the right to disqualify that winner and draw another winner. By clicking the order confirm button,you further acknowledge and consent to us taking steps to verify your age by referencetopublicly-available third-party sources. We recommend keeping your account details up to date. WHAT HAPPENS NEXT? Please note that if you do not spend the total value of the appointment during the transaction no money will be returned. If the total amount of your online order is less than the value of your gift voucher, then any leftover credit will be lost and cannot be redeemed against future orders. In the event that the prize is out of stock or if circumstances beyond the Promoters control make it necessary to do so, the Promoter reserves the right to substitute another item, in its sole discretion, of equal or higher value. Our normal returns policy applies to mattress protectors. 4.2 Any travel expenses, or any other expenses in the general use of and enjoyment of the prize, that the winners or their guests incur are the sole responsibility of the winners or their guests. 4. material that infringes the copyright or other intellectual property or privacy rights of others, are defamatory) editorial, business or other reasons. Under the Licensing Act 2003 and the Licensing (Scotland) Act 2005, it is an offense to purchase or attempt to purchase alcohol if you are under the age of 18,In addition, in Scotland, liqueur confectionery cannot be sold to any person under the age of 16. johnlewis.com is committed to upholding both their legal and social obligations as a retailer of alcohol. Instantly print vouchers or use the codes online. 6.1Winners will be notified by Facebook comment as soon as practicable after the prize draw and invited to Direct Message contact details. Datawill be heldin accordance with current Data Protection legislationandwill be stored for up to 3 months from the campaign end date, after which it willbedeleted. Any changes to these Conditions must be in writing and signed by both parties. 3.1 To enter, simply send a hand drawn idea for a Lewis Bear outfit in picture format via email to socialteam@johnlewis.co.uk, and post the same photo on your Instagram feed, under the competition post in the Facebook comments, or by replying to the tweet using the hashtag #DesignLewisBear100. Browse the Special Buys section for the latest offers across all sections. Our 60-Day Mattress Trial starts on the date of delivery and an exchange can be redeemed between 45-60 days. The Promoter is The National Childbirth Trust, a company with registered company number 2370573 and registered office at Brunel House, 11 The Promenade, Clifton Down, Bristol BS8 3N. Simply go to the Your Account tab and click Update My Details. We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for: suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions. Services must be booked by customers aged 18 or over. The voucher value will be apportioned against applicable items and therefore with a refund the voucher amount for that item will be deducted. More information about the WEEE Regulations can be found atwww.gov.uk/electrical-and-electronic-equipment-eee-producer-responsibility(opens in a new window), and you canread more here. WHAT HAPPENS AFTER I APPLY TO SAMPLE A PRODUCT? You will be guided through the process of placing an order by a series of simple instructions on the Website, You'll need JavaScript enabled on your computer to buy products and check out. my John Lewis cards may not be used for any business or commercial purpose. You must then follow any relevant instructions in respect of the competition as directed in the further information in the app or website and/or in accordance with the information you received by separate email. However, the consumer is entitled to their money back, they dont have to accept a voucher or credit. The price of the Google Nest Hub does not count toward the 75 spend. In the event of multiple entries being received only the first entry will be accepted. Use of a my John Lewis card does not constitute proof of purchase. We understand your concerns about visas and travel about the continuing impact of the coronavirus (COVID-19) pandemic. 5.2 If you have opted-in to receiving further information from the Promoter and/or its agents or suppliers, you agree that the relevant party may use and store these details to provide further information about their products and services (in accordance with the privacy policy of the relevant entity). We always honour the manufacturer's guarantee period where offered; these are usually one year unless otherwise stated. 7.1By entering the competition, you understand that for the purposes of administering the competition and prize fulfilment, it is necessary for the Promoter and the following third parties, on our behalf, to hold and process your personal data: (a)John Lewis Plc, 171 Victoria Street, London, SW1E 5NN, (b) The National Childbirth Trust, Brunel House, 11 The Promenade, Clifton Down, Bristol BS8 3NG. This does not affect other Sleep Trials offered by brands. John Lewis and suppliers are not able to provide any alterations to your existing furniture or installations at the time of delivering the product. The winner will be required to respond within 30 days of notification (unless otherwise stated) confirming their acceptance of the prize. .The Promoter is John Lewis Plc, a company with registered company number 233462 and registered office at 171 Victoria Street, London SW1E 5NN. 9.3.4 any breach of the terms implied by section 11 to 13 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); Products sent to you via the My John Lewis Review Programme are yours to keep. my John Lewis cards, coupons and vouchers cannot be transferred, bought, sold or in any way traded. The technical steps required to create the contract between you and us are as follows: Non-acceptance of an order may be a result of one of the following: The contract will be concluded in English. In the event of a conflict, these terms and conditions take precedence. 3.2There is a limit of one entry per person. We ask that you complete your review by the date provided by email. Our teams do their best to make sure your query is answered as quickly as possible but in some instances, a further investigation is required. d.Entrants who make an entry on someone elses behalf will be disqualified, at the promoter's discretion. Once the product is selected you wont be able to change your product selection. If you receive beauty products, don't forget to include some insights into your personal beauty regime. If youre able to accept the invitation, please make a product request and we will send you your product for review. Exclusions include; Apple, Jo Malone and special order fabric and furniture orders, gift cards (including third party), delivery charges, carrier bags,John Lewis & Partners Foodhalls, Waitrose/Little Waitrose & Partners, restaurant concessions, Protect Plus services, installations and repairs, Opticians, Kuoni and Bureau de change and interest free credit. 2.3 Employees of the following (and members of their families or households) are not eligible to enter the Programme: 2.3.1 any company or organisation involved in or connected to the Programme; 4.1 The prize includes one (1) 250 e-gift voucher per winner to spend in store or online. WHY? 7.2It is the responsibility of the entrant to provide correct, up-to-date details when entering the promotion and on acceptance of the prize. 9.2The decision of the Promoter regarding any aspect of the competition is final and binding and no correspondence will be entered into. 5.1By entering the prize draw, you understand that for the purposes of administering the prize draw and prize fulfilment, it is necessary for the Promoter and the Administrator (TLC Marketing Worldwide Uk Ltd) to hold and process your personal data (full name, contact number & email). We are fully compliant with all responsibilities as a registered member of a UK government approved WEEE Compliance Scheme, Comply Direct. Customers cant meet those terms. John Lewis shops Click & Collect is now available from our open John Lewis shops. 4.1 The prize includes one 250 John Lewis voucher. Gift cards and e-gift cards have a maximum value of 500. You can find our company and contact details at the end of these Terms. 5.2 The winners details (name and county) will be available for one month after the Closing Date by sending a request to the Promoter at 171 Victoria Street, SW1E 5NN, enclosing a stamped self-addressed envelope. This offer is not redeemable over the telephone. If you are not a My John Lewis customer you can create an account for free by going to johnlewis.com/our-services/my-john-lewis. 8. Should I accept it? All products are subject to availability and we will not take pre-payment for items awaiting stock delivery. Following your booking we will be in contact for payment over the phone. 2. 2.1Entries must be received between 12:00 on Monday 14th November and 12:01 on Monday 21st November (the Closing Date). The Promotion applies to any qualifying transaction made within this period. 4.1The prizes are items from the John Lewis website up to the value of 50 and 15 are available to be won (three per competition day). Technically this needs to be done by the person who bought the voucher or gift card as that contract was formed with the purchaser. There is a customer collection fee of 29.95 for the returned mattress. If you'd like to read more on how and where we collect or how we use your personal data, please see our Privacy Notice. A) It would be extremely rare to get your money back in this scenario. If your order is for Products which are being delivered outside of the UK , please refer to our InternationalTerms and Conditions. This will remove you from any future loyalty communicationsas we will be unable to deliver rewards and benefits to you. If 1 product makes up 50% of your total basket value then 50% of the 15 reward (7.50) reward will be redeemed against this product. 6.2 This manufacturer's guarantee is in addition to your legal rights in relation to the Products that are faulty or not as described. change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. To ensure reviews are helpful and authentic, any reviews gathered through the My John Lewis Review Programme will display a badge with a review panel message and an indicator the product was received free of charge. 2.1Entries will be submitted between 00:01 on 14th April 2022 and 23:59 on 11th May (the Closing Date). You can find out more about how to write a helpful reviewhere. Were so grateful for everything youve done to help keep other customers and Partners safe. Receive The Winter Icons Beauty Box when you spend 100 or more on skincare, make-up or fragrance. Please talk to us before your appointment if you think you may be affected. Multiple entries submitted directly or with the use of any automated systems will not be entered into the draw. This Promotion is not valid at John Lewis Swindon Outlet. 1.6 Any comments and complaints regarding this Programme should be sent toratings.and.reviews@johnlewis.co.uk. The supplier will then arrange a collection. 4. 3.3 No responsibility will be accepted for entries that are lost, delayed, mislaid or damaged in transit, regardless of the cause, including, for example, as a result of any equipment failure, technical malfunction, systems, network, server, computer hardware or software failure of any kind. Expired If you go online or in store to John Lewis*, you can get discounts 'up to 40% off' on hundreds of items across electrical, home, fashion, beauty, toys and more for Black Friday from Friday 4 November until 11.59pm on Thursday 1 December. Entries received after the Closing Date will not be accepted. Delivery must be to the same address as the first sale. To enter, simply go to the @jack.designs, @emilyjanelathan, @our_bears_home or @littlelaxtonrenovation page, follow the competition instructions on the post entitled WIN a 250 gift voucher following the instructions in the caption. 2.1 Entries must be received between 17:00 on 16.12.2022 and 17:00 on 19.01.2023 (the Closing Date). This voucher cannot be used on interest free credit purchases. 9.2 If you have opted-in to receive further information or marketing from any of the Promoters agents or suppliers involved in the administration of this competition, you understand and accept that the relevant third party will be solely responsible for any processing of your personal data for these purposes, that such processing will be governed by terms of that third partys privacy policy and that the Promoter accepts no responsibility or liability in association with any such data processing for these purposes. As an example, age-restricted digital media with an age restriction of 15 can only be given over at the point of delivery or Click & collect handover to an individual who is 18 years old or over. 7.1 If there is any reason to believe that there has been a breach of these terms and conditions or if the Promoter believes that your conduct may be unlawful or otherwise bring the competition into disrepute, the Promoter may, at its sole discretion, reserve the right to make your entry void and will entitle the Promoter to exclude you from participating in the competition. You are advised to retain copies of receipts, guarantees and transaction records provided at the time of purchase. WHAT HAPPENS IF I AM UNABLE TO REVIEW PRODUCTS? 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